Maintenance & Monitoring
We pride ourselves on the support that we give our clients, not just after project completion, but during the process as a whole. Our project management dashboard allows the client to become an integral part of the development process.
Each project that you run with us is updated through our website. You can login and see the project coming to life, allowing you to see drafts, completions and progress in real time. As a client you are able to contact each team member involved allowing a transparency and flexibility that you simply would not find in many agencies.
Whether you need a newsletter or a dynamic ecommerce website, our project administration dashboard ensures you are at the center of the development process and the project can adapt easily and quickly should the project outline change due to your projects changing needs, requirements or circumstances.
Support & Reports
All of our work includes after project support through our client support centre. Tickets are responded to promptly and clients can also access information relating to their website to ensure no passwords or information is lost. All of our projects come with 3 months after project support to ensure that you are comfortable running and maintaining your website.
Clients on our maintenance and SEO packages have access to dedicated report pages, support history, SEO logs, billing information and history and our dedicated support services.